Shipping and Payment
Orders of available stock are shipped within 3 business days of placement via USPS Priority Mail. Currently, we do not ship on Mondays, weekends and federal holidays. With Priority Mail, you should receive your package within 4 business days or less. If you live on the West Coast, you will receive your packages in 1 or 2 days after receiving your tracking number.
We will issue you a tracking number once we have sent out your package. While you will receive the tracking number immediately that does not mean you will be able to track your package immediately. You must wait until your package is scanned in by the Postal Service.
Boys Fort does not offer international shipping at this time.
Methods of Payment
We gladly accept Visa, MasterCard, and American Express credit cards.
EXCHANGES & RETURNS
If you for any reason would like to return or replace a purchased item, you need to contact us through our contact form within 7 days from delivery. Please leave a comment on the contact page with order number for authorization and shipping advice.
All return shipping costs are paid by the customer, unless, the item has been damaged before or during delivery or there has been some other mistake by our account.
We cannot and will not take responsibility for items returned to us without us being notified first and/or items that are returned with a shipping alternative where you cannot trace the package.
Online Ordering is Secure
We value our customers and want to make shopping online comfortable and safe. We take precautions to safeguard your financial information. Your credit card numbers are protected while in transit using the industry standard Secure Sockets Layer (SSL) encryption*. Moreover, your credit card information is encrypted when it is stored on our network, protecting it from theft or internal compromise. Furthermore, for added safety, if our customer service team suspects anything to be improper with your order and/or your credit card, they will contact you and get voice authorization from you.
* SSL encryption ensures that your information is protected and cannot be read by others as it travels over the Internet. The secure mode begins when you begin the checkout process. Your web browser will indicate when you’re on a secure page. You also can verify that your information is encrypted by looking at the URL line of your browser. When visiting a secure server, the first characters of the site address will change from http to https.
Information We Collect
We ask you for information such as your name, e-mail address, shipping address, billing address and payment information so we can process your order. If necessary, we might use this information to contact you during the processing of your order. We also use your information to personalize your shopping experience (such as a personal greeting).
When subscribing to our newsletter
Our newsletter is an optional service to our customers and the visitors to our site. This newsletter provides product promotions and other special announcements. Your email address is required to receive our newsletter.
We will not share your email address with any third-party without your explicit consent. We hope you find our newsletter both enjoyable and, through our special offers, rewarding as well. You may unsubscribe at any time on your account page or by following the instructions at the bottom of each newsletter.
Sending us correspondence
When we receive email, letters, or entries to our contests we may collect and store the information you submit. We only use the information you provide to respond to your communication unless you explicitly opt-in to receive our newsletter.
Boys Fort is concerned about the privacy and safety of children when they use the Internet. We will never knowingly request personally identifiable information online from anyone under the age of 13 without prior verifiable parental consent. Our website is a general audience site and is not targeted to or intended for use by children.
Other Sites’ Policies
You might choose to leave our site via links to other sites. We are not responsible for the privacy, security or content policies of those sites.
Disclosure of Information to Third Parties
Only the portions of your personal information that are required to process and ship your order are shared with our payment processing provider and our shipping carrier. They will only use this information in the service of fulfilling your order and will never use it for marketing purposes.
We may share information with governmental agencies or other companies assisting us in investigation of fraud or prevention of it. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these agencies or companies for marketing purposes.
We will NOT give, sell, or lease your personal information to third parties!
Accuracy of Information
It is our utmost goal to provide complete, accurate and current information on this website. However it is possible that this site may contain typographical mistakes, inaccuracies, or omissions, some of which may relate to product description, pricing and availability. In addition, some information may be incomplete or not current. We reserve the right to correct any errors, inaccuracies or omissions at any time without any prior notice, which may occur after an order has been placed. We apologize for any inconvenience this may cause.